FAQs

Are you factories? What types of jewelry can you customize?
Yes! We are the factory, support processing customization. MOQ is 50pcs each item. Metal material:k gold,sterling silver and brass.Jewelry types: Earrings, necklaces, pendants, brooches, bracelets, beads, rings, body chains, anklets .et.Various types of gemstone,diamond, opal, pearl,moissanite,cubi
Can I visit your factory?
It will be our pleasure to welcome you to our office within the working hours. Please contact us by mail or by phone to schedule your next appointment.
Do you provide professional photography for the jewelry I ordered?
Yes, we provide the picture with white background according to the sample. Please contact us to collect it after ordering.
What can I do if I have repaired goods?
If the repaired goods belong to factory, we will repair them free of charge, so please inform us within 7 working days after receiving the goods; If the repaired goods belong to your after-sales service, we will charge a part of repairing cost.
Can you offer any certification?
We do factory audits every year and can send you the BSCI report.
Minimum order quantity?
Qualified jewelry CAD designers and experienced production team can design and custom make any jewelry designs based on your preferences and budget. MOQ: 1 piece.
How is your service?
Experienced sales team, easy communication and fast responce/quotation, professional advices on jewelry and market are provided.
Are there any middlemen?
Factory direct, no middle man, cutting all stones needed for jewelry we make.
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